I’m often asked how I organize the process of gathering requirements, estimating projects, and communicating with clients. A crucial part of this lies in the well-coordinated work of my team, streamlined processes, automation of routine tasks, and of course, the tools and practices I use, which I’ll try to describe here. First and foremost, when it comes to my approach to project work, it’s important to be able to ask and answer two key questions: What business problem are we …